Program Assessments

Advisory Services provides independent assessments of responsible gambling programs, drawing on more than 40 years of experience and established best practice standards

Advisory Services provides independent assessments of responsible gambling programs, drawing on more than 40 years of experience and established best practice standards. Our assessments identify program strengths and provide practical, actionable recommendations to address gaps, helping organizations strengthen their responsible gambling practices and demonstrate meaningful impact.

What Clients Gain

Comprehensive Insights: An independent, evidence-based evaluation of your program’s strengths and improvement opportunities, benchmarked against global best practices
Actionable Recommendations: Practical, prioritized guidance to enhance player protection, support compliance, and strengthen operations
Accreditation Preparation: Expert guidance to prepare for industry certifications, including RG Check and WLA, supporting your program to align with best practice
Enhanced Credibility: Demonstrate your commitment to responsible gambling and strengthen trust with regulators, stakeholders, and the public
Ongoing Support: Access to resources and guidance for implementing recommendations and adapting to evolving standards

Our Collaborative Approach

Every assessment is rigorously independent but never conducted in isolation. We maintain full objectivity in our evaluation while working closely with your team throughout the process: engaging stakeholders, understanding your operational context, and ensuring our recommendations align with your specific environment. This approach combines the credibility of independent assessment with transparency, open communication, and cultural sensitivity to deliver insights that are not only accurate and unbiased, but also relevant, respectful, and actionable across diverse settings.

Types of Assessments Offered

Comprehensive Operational and Corporate Assessments: Strategic evaluations spanning frontline operations to boardroom governance, reviewing responsible gambling policies, procedures, culture, and enterprise-wide integration.

Venue-Level Assessments: Targeted reviews of individual properties or locations, examining frontline practices, player interactions, and site-specific compliance
WLA Assurance: Independent, WLA‑aligned third‑party assurance for lotteries and suppliers—combining impartiality, deep RG expertise, and a practical methodology. RGC is officially approved by WLA to assess CSR Standards for Associate Members
Custom Assessments: Tailored solutions for specific needs, including new market entry, program expansion, or targeted policy areas