RGC releases first Canadian framework for assessing digital gambling support apps
Six-domain checklist draws on peer-reviewed research and what Canadian players said about onboarding, privacy, and local help.
June 10, 2021
In 2017, I had the good fortune to become the first female CEO of the Responsible Gambling Council (RGC). Some of you may be new to RGC and wondering what we do and why. The short answer is: RGC is All In For Safer Gambling. We are an independent organization with over 35 years of experience dedicated to the prevention of gambling harms around the world. RGC is an incredibly impactful organization that collaborates with the full range of key stakeholders to create an eco-system that prevents people from experiencing gambling harms. Our passion for responsible gambling is rooted in our core values of humanity, integrity, courage and ingenuity.
Gambling is evolving. The effects of a global pandemic and mandated public health measures over the past year to stop the spread of the virus have put the brakes on in-person gambling. During this time, we’ve seen an increase in online gambling in many jurisdictions, as well as the growing popularity of sports betting. With these new platforms and offerings, I believe we play a critical role in advocating for consumers and ensuring that the guardrails are in place to protect players and communities from the harms associated with gambling.
RGCs values-based leadership is aligned with the work that I have done throughout my career, which is focused on empowering communities and its people to create better futures. In this blog, I look forward to sharing thoughts about what is happening across the world of responsible gambling, success stories of what’s working, lives that have been changed by our collective work and where I think we can do better to create positive change for individuals, society and our world.
Shelley White is one of Canada’s foremost visionary leaders, and has dedicated her life and career to empowering organizations that create better futures for thousands of people in their communities. In 2017, she became the new CEO of the Responsible Gambling Council (RGC).
Six-domain checklist draws on peer-reviewed research and what Canadian players said about onboarding, privacy, and local help.
2026-27 Post-Secondary Campus Tour will reach up to 10,000 students and put BetGuard, Ontario’s centralized self-exclusion tool for regulated online gambling, in front of young adults where they study and socialize
The Responsible Gambling Council (RGC) has released Normalizing Harm Prevention, the second report in its Sector Signals series, examining how safer gambling tools are moving from the help menu into the default player experience in major gambling markets.